Strategic Cloud Readiness Architect, Consumer Goods

Salesforce, Inc.

Austin (TX)

On-site

USD 150,000 - 227,000

Full time

7 days ago

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Job summary

Salesforce, Inc. seeks a Readiness Architect to drive Industries Cloud success. You will partner with T&P and CSG, developing product expertise, documenting feedback, and guiding readiness programs for scale across customer engagements.

The role emphasizes strategic collaboration, evangelizing new features, and strong stakeholder influence. You will lead adoption efforts, craft requirements, and ensure readiness for large migrations and product retirements, while partnering with Success

Qualifications

9+ years experience in Customer Success or Product Management in the SaaS industry.
Hands-on experience with Salesforce products and deep knowledge of product capabilities.
Track record collaborating with SMEs to deliver against strategic initiatives.
Experience translating customer use cases into technical and functional requirements.
Enablement materials creation and delivery for functional and technical audiences.

Responsibilities

Maintain deep technical, functional, and domain understanding of the Industries Cloud product portfolio.
Act as an early adopter and develop expertise for new product introductions and large-scale migrations.
Document product feedback and surface enhancements to Product Leadership.
Develop product requirements and deliver them to leadership for roadmap consideration.
Deliver knowledge capital and architectural guidance to Cloud Success teams.
Collaborate with Cloud Success to create a holistic strategic approach supporting product strategy.