Consumer Goods Cloud Readiness Architect - Scale Adoption

Salesforce, Inc.

Williamstown (NJ)

On-site

USD 140,000 - 190,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Time off

Medical insurance

Dental insurance

Vision insurance

Mental health support

Parental leave

Life insurance

Disability insurance

401(k)

Employee stock purchase plan

Job summary

Salesforce, Inc. is seeking a Readiness Architect to deepen knowledge of the Industries Cloud product portfolio and map it to customer use cases.

You will surface product insights, document feedback for T&P, and work with Success Architects, Guides, and Support Engineers to scale architectural expertise for customer success. You will own strategic initiatives across product lifecycles, build relationships with Product Management leaders, and help drive migrations, retirements, or feature

Qualifications

9+ years in Customer Success or Product Management (individual contributor).
Hands-on experience with Salesforce products and capabilities addressing common customer use cases.
Experience developing enablement materials and delivering training to technical and business audiences.
Enablement, consulting, or Salesforce product experience is a plus.

Responsibilities

Deliver architectural guidance and product insights to Cloud Success teams and stakeholders.
Identify and document recommended product enhancements based on customer and partner input.
Create knowledge capital and best practices from pilots and pre-launch discovery.
Collaborate with Cloud Success to support the overall product strategy and customer success.