Strategic Cloud Adoption Lead

Amazon Web Services (AWS); Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. seeks a Sr. Customer Solutions Manager to guide automotive & manufacturing customers on multi-year cloud journeys, coordinating Sales, Support, Solutions Architecture and Professional Services to deliver outcomes.

The role emphasizes customer success, executive stakeholder engagement, and driving governance for successful AWS cloud adoption across complex workloads.

Qualifications

• Experience leading in a customer-facing role in technology or cloud services.
• Ability to engage with senior customer stakeholders ( Directors/VPs ).
• Bachelor's degree in CS or equivalent, or 4+ years of technical work experience.

Responsibilities

• Guide AWS customers along multi-year cloud journey and ensure aligned teams.
• Translate strategy into executable actions and track progress.
• Lead education plans, roadmaps, and go-live events for customer success.
• Coordinate cross-functional resources to deliver secure, robust solutions.

Skills

Customer-facing experience

Executive stakeholder communication

Cloud technology understanding

Cross-team collaboration

Education

Bachelor's degree in CS or equivalent

Tools

AWS certifications

Job description

Amazon Web Services, Inc. seeks a Sr. Customer Solutions Manager to guide automotive & manufacturing customers on multi-year cloud journeys, coordinating Sales, Support, Solutions Architecture and Professional Services to deliver outcomes.

The role emphasizes customer success, executive stakeholder engagement, and driving governance for successful AWS cloud adoption across complex workloads.