Senior Cloud Solutions & Transformation Lead

Amazon Web Services (AWS); Mountain View (CA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

Stock options

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to guide cloud adoption for large portfolios of autonomous businesses.

You will align technical work with business outcomes, orchestrate cross-functional teams including sales, solution architecture, and professional services, and drive transformations that accelerate value for customers. The role emphasizes strategic planning, governance design, and executive-level communication to ensure measurable business impact and

Qualifications

• 7+ years of leading large-scale technical or engineering programs with thought leadership and successful outcomes.
• 4+ years of customer-facing work engaging with executives, technologists, or partners to solve business problems with advanced technologies.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.

Responsibilities

• Operate independently in dynamic, undefined situations and drive successful outcomes.
• Serve as a trusted advisor to senior customer stakeholders and decision makers.
• Drive execution at strategic and tactical levels, design governance structures, and ensure long-term value realization.
• Translate complex technical and business requirements into transformative adoption strategies and measurable outcomes.
• Perform architectural solution reviews and educate customers on solutions, services, and new features.
• Lead real-time customer demos, workshops, and immersion days to accelerate value.
• Communicate effectively across technical leads to C-suite with clear, concise messages.
• Leverage emerging technologies to reduce adoption friction across multiple engagements.
• Build technical and execution best practices and mentor team members.
• Provide actionable customer insights and feedback for AWS service improvements.
• Contribute to community technical expertise by publishing blogs and delivering presentations.

Skills

Leadership

Program management

Customer-facing / engagement

Strategic thinking

Education

Bachelor's degree in STEM or related field

Job description

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to guide cloud adoption for large portfolios of autonomous businesses.

You will align technical work with business outcomes, orchestrate cross-functional teams including sales, solution architecture, and professional services, and drive transformations that accelerate value for customers. The role emphasizes strategic planning, governance design, and executive-level communication to ensure measurable business impact and