Strategic Cloud Adoption & Customer Solutions Lead

Socket.dev; Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Sr. Customer Solutions Manager in Seattle to guide customers through multi-year cloud journeys, coordinating across Sales, Support, Solutions Architecture and Professional Services to plan migrations and drive measurable business outcomes.

You will translate strategic initiatives into executable actions, lead change management, and mentor teams while delivering a superior customer experience through AWS services.

Qualifications

• 5+ years leading large-scale technical or engineering programs with proven outcomes.
• 2+ years of customer-facing work with executives/technologists/partners to solve business problems with advanced technologies.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.

Responsibilities

• Lead delivery and change management across AWS customer engagements and programs.
• Interface with customers, AWS leadership, and cross-functional teams to plan migrations and drive outcomes.
• Communicate effectively with executives and project teams to shepherd cloud initiatives.

Skills

Program leadership

Customer-facing

Transformation programs

Education

Bachelor's degree (STEM/Business)

Job description

Amazon Web Services (AWS) seeks a Sr. Customer Solutions Manager in Seattle to guide customers through multi-year cloud journeys, coordinating across Sales, Support, Solutions Architecture and Professional Services to plan migrations and drive measurable business outcomes.

You will translate strategic initiatives into executable actions, lead change management, and mentor teams while delivering a superior customer experience through AWS services.