Strategic Cloud Solutions Lead

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 177,000 - 239,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager in San Francisco to guide customers along their multi-year cloud journey, ensuring cross-functional teams align to deliver outcomes. You will shepherd large-scale transformations and translate strategy into actionable plans across Sales, Support, Solutions Architecture, and Engineering.

You will lead executive engagement, drive collaboration, and own education plans, roadmaps, and go-live events while championing a culture

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
• Bachelor's degree in science, technology, engineering, math, business or equivalent
• Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
• PMP certification, or SCRUM/Agile, SAFe certification
• Experience implementing cloud services including migrations and modernization projects or similar

Responsibilities

• Guide AWS customers along their multi-year journey to the cloud.
• Interface with customer and AWS leadership, driving collaboration between Sales, Support, Solutions Architecture, and Professional Services, product/engineering teams, and customer teams.
• Plan and support major workload migrations.
• Translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones.
• Lead the education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions.

Skills

Large-scale program leadership

Customer-facing experience

Cross-functional leadership

Cloud migration experience

Education

Bachelor's degree in STEM or equivalent

Job description

Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager in San Francisco to guide customers along their multi-year cloud journey, ensuring cross-functional teams align to deliver outcomes. You will shepherd large-scale transformations and translate strategy into actionable plans across Sales, Support, Solutions Architecture, and Engineering.

You will lead executive engagement, drive collaboration, and own education plans, roadmaps, and go-live events while championing a culture