Senior Cloud Adoption & Solutions Manager

Amazon Web Services (AWS); Austin (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is looking for a Sr. Customer Solutions Manager to guide customers along their cloud journey, accelerate migrations and modernizations, and ensure customers realize the full value of AWS.

You will partner with cross‑functional teams, engage with executives, drive change management, and build long‑term strategic relationships with key accounts while staying aligned with business goals and timelines.

Qualifications

• 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
• Travel up to 30% of the time
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C‑Suite
• Maintain an in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing to unlock opportunities for customers
• Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery
• Accelerate customer adoption through education and engagement
• Assist customers in identifying use cases for priority adoption of AWS as well as best practice implementations
• Assist in developing long‑term strategic relationships with key accounts
• Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team

Skills

Leadership

Customer engagement

Change management

Executive engagement

Travel up to 30%

Education

Bachelor's degree in Science/Engineering or related field

Job description

Amazon Web Services, Inc. is looking for a Sr. Customer Solutions Manager to guide customers along their cloud journey, accelerate migrations and modernizations, and ensure customers realize the full value of AWS.

You will partner with cross‑functional teams, engage with executives, drive change management, and build long‑term strategic relationships with key accounts while staying aligned with business goals and timelines.