Strategic Client Success Partner

Gartner, Inc.; Fort Myers (FL); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Generous paid time off

401K matching

Medical, Dental & Vision Plans

Parental Leave

Employee Assistance Program

Job summary

Gartner, Inc. in the United States seeks a Client Success Associate to onboard clients, surface business priorities and drive value from Gartner subscriptions. You will build relationships with senior IT, HR, and business leaders, ensuring customers achieve measurable ROI and renewals.

You will coordinate with internal partners, conduct regular reviews, and advocate for additional Gartner services. The role emphasizes strong communication, collaboration, and problem solving in a fast-paced,

Qualifications

• 3+ years of relevant professional and/or internship experience.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.

Responsibilities

• Onboard clients and prove the value of Gartner services.
• Build relationships with clients from senior to junior levels.
• Surface client priorities and recommend action plans that drive ROI and renewal.
• Facilitate client calls and engagements to maximize value.
• Collaborate with internal Gartner partners to overcome obstacles and maximize value.
• Conduct regular reviews of client book of business and engagement metrics.

Skills

Client relationship management

Communication

Collaboration

Priority setting

Influencing

Education

Bachelor’s degree preferred

Tools

CRM software

Job description

Gartner, Inc. in the United States seeks a Client Success Associate to onboard clients, surface business priorities and drive value from Gartner subscriptions. You will build relationships with senior IT, HR, and business leaders, ensuring customers achieve measurable ROI and renewals.

You will coordinate with internal partners, conduct regular reviews, and advocate for additional Gartner services. The role emphasizes strong communication, collaboration, and problem solving in a fast-paced,