Strategic Client Success Manager

Appcast, Inc; Denver (CO); On-site; USD 58,000 - 96,000; Full time

Job summary

Appcast is seeking an Account Manager to maintain client relationships, manage advertising spend, and optimize use of Appcast’s software solutions. You will serve as the client’s advocate and partner, delivering value through data-driven campaigns and cross-functional collaboration.

You will own a portfolio of accounts, understand client outcomes, and work with product and sales teams to drive growth while providing insightful reporting to clients on a regular cadence.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years in account management and/or customer success.
• Experience in software industry is valued but not required.

Responsibilities

• Build and maintain strong client relationships as main contact, advocate, and partner.
• Own a portfolio of client accounts and understand desired outcomes to drive KPI results.
• Track and manage client advertising spend daily, weekly, and monthly.

Skills

Problem solving

Client relations

Cross-team collaboration

Communication

Analytical storytelling

Education

Bachelor’s degree or equivalent

Tools

Slack

Jira

Microsoft Teams

Job description

Appcast is seeking an Account Manager to maintain client relationships, manage advertising spend, and optimize use of Appcast’s software solutions. You will serve as the client’s advocate and partner, delivering value through data-driven campaigns and cross-functional collaboration.

You will own a portfolio of accounts, understand client outcomes, and work with product and sales teams to drive growth while providing insightful reporting to clients on a regular cadence.