Strategic Account Manager - Data-Driven Client Partner

SmartRecruiters, Inc.; Tampa (FL); On-site; USD 58,000 - 96,000; Full time

Job summary

Appcast, a global leader in programmatic recruitment advertising technology, seeks an Account Manager in Tampa. You will maintain client relationships, manage advertising spend, and guide clients through Appcast’s software solutions and managed services, acting as their trusted partner and advocate.

You will own a portfolio of accounts, translate client needs into actionable campaigns, monitor spend daily, provide insights, and collaborate with product and sales teams to exceed client goals

Qualifications

• Professional experience solving client problems in a technical environment.
• Experience collaborating to solve complex problems and communicate data.
• Strong written and verbal communication across platforms (Slack, Jira, Teams).
• Ability to craft analytical presentations and tell data-driven stories.

Responsibilities

• Maintain strong relationships with clients as main contact and partner.
• Own a portfolio of client accounts and drive KPIs and outcomes.
• Track client ad spend daily, weekly, and monthly, proposing solutions.
• Provide media research and build multi-channel campaigns with strategic recommendations.
• Perform data analysis, derive insights, and present reports to clients.
• Collaborate with product and development to resolve issues and improve product knowledge.
• Work with strategy and sales to expand client product mix and goals.
• Educate clients on campaigns and data within Appcast platform, including updates.
• Exceed client expectations through proactive communication and delivery.
• Lead quarterly business reviews with data collection and storytelling.

Skills

Client management

Relationship building

Analytical storytelling

Cross-functional collaboration

Communication

Organizational skills

Education

Bachelor’s degree or equivalent

Job description

Appcast, a global leader in programmatic recruitment advertising technology, seeks an Account Manager in Tampa. You will maintain client relationships, manage advertising spend, and guide clients through Appcast’s software solutions and managed services, acting as their trusted partner and advocate.

You will own a portfolio of accounts, translate client needs into actionable campaigns, monitor spend daily, provide insights, and collaborate with product and sales teams to exceed client goals