Strategic Account Manager, AdTech & Client Growth

Mya Systems; Saint Louis Park (MN); On-site; USD 58,000 - 96,000; Full time

Job summary

Appcast is seeking an Account Manager to maintain client relationships, optimize advertising spend, and leverage Appcast’s software solutions and managed services. You will work with a portfolio of client accounts, driving outcomes and acting as an advocate for clients internally and a trusted partner externally.

Responsibilities include tracking spend, providing research for multi-channel campaigns, and delivering insights through reports and quarterly business reviews.

Qualifications

• Professional experience in roles that require problem solving on behalf of a client, preferably in a technical environment.
• Experience working collaboratively and creatively to solve complex problems with a solutions-oriented mindset.
• Adept at cross team collaboration to leverage platforms, share data, and communicate information for cross-functional problem solving.
• Excellent written and verbal communication skills across multiple platforms (Slack, Jira, MS Teams).
• Experience crafting analytical presentations with an emphasis on analytical storytelling.
• Excellent organizational, prioritization, and follow-up skills.

Responsibilities

• Build and maintain strong relationships with clients as the main point of contact and partner.
• Own a portfolio of client accounts and align outcomes with client goals.
• Track and manage client advertising spend daily, weekly, and monthly; flag budget issues.
• Provide media and marketing research to build multi-channel campaigns and drive outcomes.
• Perform complex data analysis, derive insights, and present reports to clients.
• Collaborate with product and development teams to resolve issues and expand product use.
• Partner with sales to build business cases for evolving client product mix.
• Educate clients on campaigns and Appcast product features and changes.
• Exceed client expectations in every interaction through proactive communication.
• Lead quarterly business reviews with data collection, interpretation, and storytelling.

Skills

Relationship management

Data analysis

Cross-functional collaboration

Communication

Problem solving

Organizational skills

Education

Bachelor's degree or equivalent experience

3+ years in account management or customer success

Software industry sales or tech experience

Job description

Appcast is seeking an Account Manager to maintain client relationships, optimize advertising spend, and leverage Appcast’s software solutions and managed services. You will work with a portfolio of client accounts, driving outcomes and acting as an advocate for clients internally and a trusted partner externally.

Responsibilities include tracking spend, providing research for multi-channel campaigns, and delivering insights through reports and quarterly business reviews.