Strategic Account Manager - Data-Driven Client Partnerships

Mya Systems; Tampa (FL); Sur place; USD 58 000 - 96 000; Plein temps

Résumé du poste

Appcast is the global leader in programmatic recruitment advertising technology and services, with offices in the U.S., Canada and Europe. The Account Manager will maintain client relationships, manage advertising spend, and help clients maximize Appcast’s software solutions and managed services.

You will work across product, data, and sales to deliver measurable outcomes and act as the client’s advocate and partner.

Qualifications

• Problem solving on behalf of a client in a technical environment.
• Collaborate across teams to solve complex client issues.
• Excellent written and verbal communication across platforms (Slack, Jira, MS Teams).
• Experience crafting analytical presentations with storytelling.
• Strong organizational, prioritization, and follow-up skills.

Responsabilités

• Build and maintain relationships with clients as main point of contact and partner.
• Manage a portfolio of client accounts to achieve KPI outcomes.
• Track and manage client advertising spend daily, weekly, and monthly.
• Provide media and marketing research to guide multi-channel campaigns.
• Perform data analysis and present reports to clients to illustrate value.
• Collaborate with product and development to resolve issues and improve the platform.
• Support strategy and sales teams to evolve client product mix and goals.
• Educate clients on campaigns and platform changes.
• Exceed client expectations through proactive communication and delivery.
• Lead quarterly business reviews with data collection and storytelling.

Connaissances

Client relationship management

Cross-functional collaboration

Analytical thinking

Technical platform literacy

Formation

Bachelor’s degree or equivalent experience

Description du poste

Appcast is the global leader in programmatic recruitment advertising technology and services, with offices in the U.S., Canada and Europe. The Account Manager will maintain client relationships, manage advertising spend, and help clients maximize Appcast’s software solutions and managed services.

You will work across product, data, and sales to deliver measurable outcomes and act as the client’s advocate and partner.