Strategic Account Manager: Data-Driven Partnerships

SmartRecruiters, Inc.; Franklin (TN); On-site; USD 58,000 - 96,000; Full time

Job summary

Appcast is seeking an Account Manager to maintain client relationships, manage advertising spend, and help clients navigate Appcast’s software solutions and managed services. This role focuses on delivering measurable outcomes through data-driven strategies and proactive partnership.

You will oversee a portfolio of accounts, translate client needs into actions, and leverage Appcast data to exceed goals, collaborating with internal teams to ensure success across campaigns and initiatives.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of work experience in account management or customer success.
• Experience in software industry in sales, account management or technical roles is valued.

Responsibilities

• Build and maintain strong client relationships and act as main contact, advocate, and partner.
• Own a portfolio of client accounts and understand each client’s outcomes to drive KPIs.
• Track client advertising spend daily, weekly, and monthly and propose budget solutions.

Skills

Problem solving

Cross-team collaboration

Written communication

Verbal communication

Analytical storytelling

Organization skills

Attention to detail

Slack

Jira

Microsoft Teams

Education

Bachelor’s degree

Tools

Slack

Jira

Microsoft Teams

Job description

Appcast is seeking an Account Manager to maintain client relationships, manage advertising spend, and help clients navigate Appcast’s software solutions and managed services. This role focuses on delivering measurable outcomes through data-driven strategies and proactive partnership.

You will oversee a portfolio of accounts, translate client needs into actions, and leverage Appcast data to exceed goals, collaborating with internal teams to ensure success across campaigns and initiatives.