Strategic Client Success Executive - Healthcare

Quantum Health, Inc.; Concord (NH); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare benefits

Unlimited PTO

401(k) with match

Remote friendly

Growth opportunities

Job summary

CirrusMD is seeking a Client Success Executive to nurture and expand relationships with large enterprise clients in the healthcare sector. You will own retention, drive upsell opportunities, and partner with cross-functional teams to deliver measurable value from CirrusMD's platform.

The role emphasizes proactive client management, adoption training, and strategic account planning, with travel up to 25% and a focus on delivering ROI through robust client health metrics and quarterly business

Qualifications

• Bachelor's degree in business or equivalent experience.
• 5–7+ years in healthcare client success or related area.
• Executive-level relationship management experience.
• Ability to manage multiple projects and travel up to 25%.

Responsibilities

• Develop client value realization and manage onboarding/adoption.
• Maintain executive-level relationships and coordinate across teams.
• Lead strategic account planning, renewals, and growth initiatives.
• Deliver ROI reporting and manage health metrics.

Skills

Bachelor's degree

Healthcare exp

Executive relationships

CRM: Salesforce

Travel 25%

Communication skills

Education

Bachelor's degree in business or equivalent experience

Tools

Salesforce

Job description

CirrusMD is seeking a Client Success Executive to nurture and expand relationships with large enterprise clients in the healthcare sector. You will own retention, drive upsell opportunities, and partner with cross-functional teams to deliver measurable value from CirrusMD's platform.

The role emphasizes proactive client management, adoption training, and strategic account planning, with travel up to 25% and a focus on delivering ROI through robust client health metrics and quarterly business