Remote Strategic Healthcare Client Success Lead

Quantum Health, Inc.; Las Vegas (NV); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Deeply subsidized medical, dental &amp

vision insurance for you and your fami

Unlimited PTO / Vacation

401(k), including company match

Paid maternity & paternity leave

Remote friendly

Growth opportunity

Diverse culture

Social events onsite & remote

Free, unlimited access to our text‑fi​

Job summary

CirrusMD is seeking a Client Success Executive to build and sustain exceptional relationships with internal and client partners, ensuring maximum value from the CirrusMD platform. You will own retention and growth across an assigned book, identifying upsell opportunities and driving utilization through proactive engagement.

The ideal candidate has 5–7+ years in healthcare client success, executive relationship experience, and a proven track record of achieving revenue growth.

Qualifications

• Bachelor's degree in business or equivalent experience.
• 5–7+ years of healthcare client success or related area; executive relationships required.
• Proven ability to drive client outcomes and revenue growth with executive-level relationships.
• Strong presentation, collaboration, and problem-solving skills across multiple departments.

Responsibilities

• Own retention and growth across an assigned book of business with upsell opportunities.
• Manage day-to-day client communications and build relationships with client stakeholders at all levels, up to the executive suite.
• Lead onboarding, implementation, adoption, and training to hit go-live timelines and drive adoption.
• Develop and maintain strategic account plans for growth and retention; coordinate with Marketing for utilization across the book.
• Prepare business reviews and ROI reporting to demonstrate value and inform roadmap decisions.
• Monitor client health, usage, and satisfaction; identify risks and surface opportunities for deeper engagement.
• Collaborate with Sales, Product, Marketing, and Support to deliver a seamless client experience and timely RFP responses.

Skills

Client relationship management

Executive-level communication

Healthcare industry experience

CRM systems (Salesforce)

Travel up to 25%

Education

Bachelor's degree in business or related field

Tools

Salesforce

Job description

CirrusMD is seeking a Client Success Executive to build and sustain exceptional relationships with internal and client partners, ensuring maximum value from the CirrusMD platform. You will own retention and growth across an assigned book, identifying upsell opportunities and driving utilization through proactive engagement.

The ideal candidate has 5–7+ years in healthcare client success, executive relationship experience, and a proven track record of achieving revenue growth.