Remote Healthcare Client Success Executive

Quantum Health, Inc.; Charleston (WV); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits for you and family

401(k) with company match

Unlimited PTO

Remote friendly

Growth opportunities

Social events

Job summary

CirrusMD is seeking a Client Success Executive to cultivate exceptional relationships with internal teams and client partners, driving value and adoption of the CirrusMD platform. You will own retention, growth, and renewal efforts across a defined book of business, guiding strategy, and facilitating cross-functional collaboration to deliver measurable outcomes.

The ideal candidate has 5–7+ years in healthcare client success or account management, with a proven ability to upsell, renew, and

Qualifications

• Bachelor's degree in business or equivalent experience.
• 5–7+ years in healthcare client success or account management.
• Proven experience driving client outcomes and revenue growth with executive-level relationships.
• Demonstrated ability to meet and exceed goals and manage clients independently.
• Strong relationship-building, listening, and communication skills with executives.
• Experience managing large, complex client accounts and cross-department coordination.
• Ability to conduct executive-level presentations and product demonstrations.
• Technically adept to lead IT and product discussions.
• Analytical thinking and data-driven decision making.
• Organized, proactive, and multi-project management skills.
• Proficiency with CRM systems such as Salesforce.

Responsibilities

• Own retention and growth across assigned accounts and drive upsell opportunities.
• Manage day-to-day client communications and executive-level relationships.
• Lead onboarding, implementation, and adoption to hit go-live timelines.
• Set clear client expectations based on platform knowledge and contracts.
• Develop and maintain strategic account plans for growth and retention.
• Create and deliver ROI-focused business reviews and program outcomes.

Skills

Bachelor's degree

Healthcare experience

Executive relationships

Account management

Presentation skills

CRM proficiency

Travel willingness

Analytical thinking

Cross-functional collaboration

Team leadership

Education

Bachelor's degree in business or equivalent

Tools

Salesforce

Job description

CirrusMD is seeking a Client Success Executive to cultivate exceptional relationships with internal teams and client partners, driving value and adoption of the CirrusMD platform. You will own retention, growth, and renewal efforts across a defined book of business, guiding strategy, and facilitating cross-functional collaboration to deliver measurable outcomes.

The ideal candidate has 5–7+ years in healthcare client success or account management, with a proven ability to upsell, renew, and