Senior Client Success Executive - Healthcare (Remote)

Quantum Health, Inc.; Augusta (GA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Remote friendly

401(k) match

Unlimited PTO

Job summary

CirrusMD in the United States is seeking a Client Success Executive to nurture strategic client relationships, drive value from the platform, and own retention and growth across a defined book. You will partner with Sales, Product, Marketing, and Support to ensure go-live timelines and ongoing adoption.

The role emphasizes upselling, ROI reporting, and proactive health monitoring, with travel up to 25% and a collaborative, data-driven approach to exceed targets.

Qualifications

• Bachelor's degree in business or equivalent experience.
• 5–7+ years of healthcare client success or related roles.
• Proven track record in growing accounts with executive relationships.
• Strong communication and relationship-building skills.
• Experience with large, complex client accounts and cross-functional coordination.
• Proficiency with CRM systems such as Salesforce.
• Willingness to travel up to 25%.

Responsibilities

• Manage day-to-day client communications and relationships with executive stakeholders.
• Develop account plans and identify upsell opportunities to grow membership and utilization.
• Lead onboarding, implementation, and adoption with cross-functional teams.
• Deliver ROI-focused business reviews and track success metrics.

Skills

Client relationship mgmt

Healthcare industry exp

Upselling / revenue growth

Executive-level communication

CRM proficiency

Travel up to 25%

Education

Bachelor's degree in business or equivalent experience

Tools

Salesforce

Job description

CirrusMD in the United States is seeking a Client Success Executive to nurture strategic client relationships, drive value from the platform, and own retention and growth across a defined book. You will partner with Sales, Product, Marketing, and Support to ensure go-live timelines and ongoing adoption.

The role emphasizes upselling, ROI reporting, and proactive health monitoring, with travel up to 25% and a collaborative, data-driven approach to exceed targets.