Strategic Client Solutions Manager

TikTok Inc.; New York (NY); On-site; USD 88,000 - 182,000; Full time

Job summary

TikTok Inc. in New York seeks an Enterprise Ad Sales professional to drive revenue for TikTok's Global Business Solutions.

Build and manage strategic client partnerships, craft media strategies, and activate full-funnel campaigns that align with client objectives on a global platform. You will educate clients on product updates, analyze performance data, and collaborate with Product and Engineering to optimize campaigns and upsell opportunities, delivering measurable business impact.

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency in analyzing and utilizing data tools such as Excel, Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.
• Must be willing to work in New York

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies - from brand awareness to performance - ensuring TikTok's solutions are effectively aligned to client objectives.
• Educate clients on TikTok's products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Skills

Client solutions

Account management

Digital advertising

AdTech

Tools

Excel

Data Studio

Job description

TikTok Inc. in New York seeks an Enterprise Ad Sales professional to drive revenue for TikTok's Global Business Solutions.

Build and manage strategic client partnerships, craft media strategies, and activate full-funnel campaigns that align with client objectives on a global platform. You will educate clients on product updates, analyze performance data, and collaborate with Product and Engineering to optimize campaigns and upsell opportunities, delivering measurable business impact.