Strategic Client Solutions Lead — AdTech Campaign Growth

TikTok Inc.; New York (NY); On-site; USD 70,000 - 126,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid parental leave

10 paid holidays, 10 sick days and 17

Paid Personal Time

Job summary

TikTok Inc. in New York is seeking a Client Solutions Manager to cultivate strategic client partnerships and drive full-funnel media strategies. You will leverage product expertise to align TikTok solutions with client objectives and coordinate cross-functional teams for long-term account plans.

Responsibilities include data-driven optimization, upsell opportunities, and educating clients on platform updates and best practices to ensure campaign success in a fast-paced AdTech environment.

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives.
• Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Skills

Data analysis

Tools

Excel

Data Studio

Job description

TikTok Inc. in New York is seeking a Client Solutions Manager to cultivate strategic client partnerships and drive full-funnel media strategies. You will leverage product expertise to align TikTok solutions with client objectives and coordinate cross-functional teams for long-term account plans.

Responsibilities include data-driven optimization, upsell opportunities, and educating clients on platform updates and best practices to ensure campaign success in a fast-paced AdTech environment.