Strategic Client Solutions Leader for Growth

TikTok; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Client Solutions Vertical Manager in Austin to drive strategy, own revenue targets, and ensure flawless campaign execution. The role reports to the Group Vertical Director and leads a team of Client Solutions Managers, partnering with Sales and Product to scale best practices and deliver client objectives.

Success requires strong leadership, data-driven storytelling, and the ability to translate customer needs into GTM and product strategies that elevate advertiser outcomes

Qualifications

• Experience in digital advertising, ad sales, or brand/performance marketing.
• Experience managing client solutions teams, with proven success in talent development and scaling teams.

Responsibilities

• Become a subject matter expert and clearly articulate how TikTok can best serve these clients.
• Train and empower the team to serve as external product consultants, educating clients and agencies on alpha and beta product solutions, scalable innovations, and best practices to grow existing partnerships.
• Partner with Vertical Leadership as a strategic thought partner, identifying priorities, growth opportunities, and efficiencies through data-backed recommendations and competitive insights.
• Leverage data to identify consumer trends and lead your CSM team in developing and evolving playbooks that drive measurable client business outcomes.
• Coach and develop Client Solutions teams on consultative, data-driven campaign analysis and selling at scale, while fostering a culture of accountability and high performance.
• Maintain up-to-date expertise on TikTok’s features, ad units, measurement, attribution, and KPIs, and consult clients on how to link platform value directly to ROI.
• Collaborate with Product to drive innovation by systematically surfacing advertiser needs and feedback to inform product roadmaps.

Skills

Digital advertising

Ad sales

Brand/performance marketing

Leadership

Job description

TikTok is seeking a Client Solutions Vertical Manager in Austin to drive strategy, own revenue targets, and ensure flawless campaign execution. The role reports to the Group Vertical Director and leads a team of Client Solutions Managers, partnering with Sales and Product to scale best practices and deliver client objectives.

Success requires strong leadership, data-driven storytelling, and the ability to translate customer needs into GTM and product strategies that elevate advertiser outcomes