Strategic Client Solutions Lead - Data-Driven Growth

TikTok; Los Angeles (CA); On-site; USD 84,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

TikTok is hiring a Client Solutions Manager in Los Angeles to cultivate strategic client partnerships and lead tailored media strategies across brand awareness and performance. You will act as a trusted advisor and coordinate with cross‑functional teams to align TikTok solutions with client goals.

educated on product updates, analyze campaigns for optimizations, and identify opportunities to upsell and grow revenue while delivering actionable recommendations to clients.

Qualifications

• 4+ years in client solutions, account management, ad tech or related field.
• Proficiency in analyzing data using Excel and Data Studio.
• Thrives in a fast-paced, rapidly evolving environment.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions align to client objectives.
• Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Skills

Excel

Data Studio

Job description

TikTok is hiring a Client Solutions Manager in Los Angeles to cultivate strategic client partnerships and lead tailored media strategies across brand awareness and performance. You will act as a trusted advisor and coordinate with cross‑functional teams to align TikTok solutions with client goals.

educated on product updates, analyze campaigns for optimizations, and identify opportunities to upsell and grow revenue while delivering actionable recommendations to clients.