Retail Client Solutions Lead - Growth & Strategy

TikTok; Los Angeles (CA); On-site; USD 84,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off and holidays

Job summary

TikTok is hiring a Client Solutions Manager for Specialty Retail in Los Angeles. You will build strategic client partnerships, craft tailored media strategies, and apply deep platform knowledge to drive full-funnel campaigns from awareness to performance.

You will educate clients on TikTok products and best practices, analyze data for optimizations, and collaborate with Product/Engineering to resolve issues and deliver strategic initiatives.

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or related field.
• Proficiency in analyzing and utilizing data tools such as Excel and Data Studio.
• Ability to thrive in a fast-paced, evolving environment.

Responsibilities

• Cultivate and maintain strategic partnerships with clients as trusted advisor and day-to-day contact.
• Develop and execute media strategies tailored to client goals.
• Leverage product expertise to enable full-funnel campaigns from awareness to performance.
• Educate clients on TikTok products, updates and best practices.
• Analyze campaign data to identify optimizations and upsell opportunities with actionable insights.
• Coordinate cross-functional teams to deliver long-term account plans.
• Diagnose and troubleshoot client issues with Product and Engineering.

Skills

Client solutions

Account management

Digital advertising

Data analysis

Tools

Excel

Data Studio

Job description

TikTok is hiring a Client Solutions Manager for Specialty Retail in Los Angeles. You will build strategic client partnerships, craft tailored media strategies, and apply deep platform knowledge to drive full-funnel campaigns from awareness to performance.

You will educate clients on TikTok products and best practices, analyze data for optimizations, and collaborate with Product/Engineering to resolve issues and deliver strategic initiatives.