Client Solutions Lead - Media & Entertainment

TikTok; Los Angeles (CA); On-site; USD 70,000 - 123,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Paid holidays

Job summary

TikTok in Los Angeles is seeking a Client Solutions Manager to cultivate client partnerships and drive media strategies that meet client goals. You will use deep product knowledge to align TikTok solutions with client objectives, educate on platform updates, and provide data-driven insights for optimization and growth.

The role requires analytical skills, experience in advertising, and a willingness to work in Los Angeles.

Qualifications

• Experience in client solutions, account management or related field.
• Ability to analyze data and derive actionable insights.
• Comfortable working in a fast-paced tech advertising environment.
• Must be willing to work in Los Angeles.

Responsibilities

• Cultivate and maintain strategic partnerships with clients as trusted advisor.
• Develop and execute media strategies tailored to client goals.
• Leverage product expertise to align TikTok solutions with client objectives.
• Educate clients on TikTok products, updates and best practices.
• Analyze campaign data to identify optimizations and upsell opportunities.
• Coordinate cross-functional teams to deliver long-term account plans.
• Diagnose and troubleshoot client issues with product and engineering teams.

Skills

Client solutions

Account management

Digital advertising

Data analysis

Excel

Data Studio

Fast-paced environment

Tools

Excel

Data Studio

Job description

TikTok in Los Angeles is seeking a Client Solutions Manager to cultivate client partnerships and drive media strategies that meet client goals. You will use deep product knowledge to align TikTok solutions with client objectives, educate on platform updates, and provide data-driven insights for optimization and growth.

The role requires analytical skills, experience in advertising, and a willingness to work in Los Angeles.