Strategic Client Partner: Enterprise Growth & Delivery

UST; Norfolk (VA); Presencial; USD 174 000 - 261 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) Retirement Plan with employer匹配

Medical, dental, and vision insurance

Paid time off

Resumo da oferta

UST is seeking an experienced Client Partner to own and grow strategic client relationships and to serve as the primary interface between the client and internal teams. You will be accountable for account growth, customer satisfaction, and delivery governance, while engaging executive stakeholders.

The role requires strong business acumen, technology services understanding, and ability to translate client needs into business opportunities across cross-functional teams to deliver measurable value.

Qualificações

• Bachelor's degree in Business Administration, Engineering, Technology, Finance, or related discipline; MBA preferred.
• Typically 10+ years of experience in IT services, consulting, account management, client success, business development, delivery, or related roles.
• Demonstrated experience managing enterprise client relationships and senior stakeholders.

Responsabilidades

• Act as the primary relationship owner for assigned strategic accounts.
• Build strong relationships with senior client stakeholders across business, technology, procurement, and executive leadership.
• Develop deep understanding of client priorities, operating model, challenges and transformation agenda.
• Conduct governance meetings, executive reviews, and strategic account discussions.
• Serve as escalation point for key client concerns and ensure resolution.
• Develop and execute account growth strategies aligned with client priorities.

Conhecimentos

Executive Stakeholder Management

Account Growth

Business Development

Delivery Governance

Forecasting & Pipeline

Negotiation & Influencing

Cross-functional Leadership

RFP/RFI & Proposals

Client Relationship Management

P&L / Commercial Management

Formação académica

Bachelor's degree

MBA (preferred)

Ferramentas

Contracts & SOWs

Descrição da oferta de emprego

UST is seeking an experienced Client Partner to own and grow strategic client relationships and to serve as the primary interface between the client and internal teams. You will be accountable for account growth, customer satisfaction, and delivery governance, while engaging executive stakeholders.

The role requires strong business acumen, technology services understanding, and ability to translate client needs into business opportunities across cross-functional teams to deliver measurable value.