Enterprise Client Partner — Growth & Strategy Leader

Pathstream; New York (NY); Hybrid; USD 200,000 - 235,000; Full time

Benefits offered by this job

Health insurance

Remote-first culture

401(k)

Paid time off

Parental leave

Laptop provided

Job summary

Pathstream is seeking a Client Partner to own and grow one of our enterprise B2B portfolios. This high-visibility, matrixed role sits at the intersection of consultative selling, strategy, relationship management, analytics, and execution, reporting to our CRO.

You’ll direct the portfolio group’s members from customer success, marketing, and operations to drive outcomes, while working with product, learning design, and engineering partners to address evolving client needs and deliver measurable

Qualifications

• 7+ years in strategic partnerships, customer success, program management, general management, or consulting.
• Proven renewal/expansion/revenue targets achievement.
• Strong analytical skills for interpreting data and storytelling.
• Exceptional written communication for executive summaries and client emails.
• Ability to drive alignment across multiple internal teams.
• Proven track record of developing and maintaining strong client relationships.
• Strategic thinker with execution focus in ambiguous environments.
• Willingness to work from NYC office 2–3 days per week (hybrid).

Responsibilities

• Own your portfolio metrics and refresh them quarterly.
• Drive renewals and expansion across client divisions.
• Move clients through proof-of-concept, paid pilot, and division rollout.
• Serve as account lead for one client with high performance expectations.
• Manage a customer success lead overseeing other portfolio clients.
• Translate insights into scalable internal processes and actions.
• Provide quarterly ROI verdict per client and adjust strategy as needed.
• Set operating cadence and ensure coaching/design participate as needed.

Skills

Strategic partnerships

Customer success

Program management

Relationship building

Analytical skills

Written communication

Cross-functional alignment

Sales experience

Job description

Pathstream is seeking a Client Partner to own and grow one of our enterprise B2B portfolios. This high-visibility, matrixed role sits at the intersection of consultative selling, strategy, relationship management, analytics, and execution, reporting to our CRO.

You’ll direct the portfolio group’s members from customer success, marketing, and operations to drive outcomes, while working with product, learning design, and engineering partners to address evolving client needs and deliver measurable