Strategic Client Partner & Engagement Leader

Infosys Limited; Dallas (TX); On-site; USD 130,000 - 210,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimb. A/cs

Insurance (Accident, Critical Illness,

Hospital Indemnity, Legal)

401(k) plan

Job summary

Infosys is seeking an Engagement Manager, Client Services in the Hi-Tech segment, Dallas, to lead large-scale client relationships and growth. The role focuses on strategic account planning, executive relationship development, and delivering multi-year transformation programs across Digital Engineering, Cloud, and ERP modernization.

You will collaborate with senior partners to drive revenue growth, oversee delivery quality, and manage complex proposals from Prospect through Close in a fast-paced

Qualifications

• Bachelor’s degree or foreign equivalent required; 11+ years of experience in sales, relationship management, and account management
• Significant business development and project management experience
• Experience with clients in semiconductor, electronics, hi-tech manufacturing, industrial tech, or related sectors
• Strong understanding of manufacturing operations, product engineering environments, supply chain, and enterprise transformation initiatives
• Proven track record of driving account growth and managing strategic client relationships
• Experience engaging with C-level client contacts and leading proposals
• Ability to lead cross-functional teams and manage multi-location engagements
• Proficiency in presenting, negotiating, and closing complex deals

Responsibilities

• Client relationship management and business development: manage relationships and grow a portfolio up to $30-50M
• Own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: ensure fulfillment of commitments across all delivery stakeholders
• Account planning and governance: create the account plan with required relationships and opportunities
• Conduct research, market intelligence, competitor analysis, client presentations, estimation, and contract negotiations
• Collaborate with Delivery Manager to address delivery quality and client satisfaction
• Balance multiple projects for the client across delivery managers and units
• Develop executive relationships across IT, engineering, manufacturing, and digital transformation
• Identify opportunities around Digital Engineering, Cloud, Data & AI, ERP modernization, cybersecurity
• Lead go-to-market solutions and drive revenues from strategic offerings
• Build account plans detailing relationships, pipeline, revenue targets, risks, and growth strategies
• Drive wallet-share expansion through cross-selling Infosys service lines
• Pricing decisions within Master Services Agreement
• Pre-sales support for new business opportunities
• Input for future alliances and strategic market opportunities

Skills

Client relationship mgmt

Business development

Account management

Executive communication

Contract negotiations

Sales leadership

Portfolio growth

Education

Bachelor’s degree in related field

MBA or advanced degree (preferred)

Job description

Infosys is seeking an Engagement Manager, Client Services in the Hi-Tech segment, Dallas, to lead large-scale client relationships and growth. The role focuses on strategic account planning, executive relationship development, and delivering multi-year transformation programs across Digital Engineering, Cloud, and ERP modernization.

You will collaborate with senior partners to drive revenue growth, oversee delivery quality, and manage complex proposals from Prospect through Close in a fast-paced