Strategic Client Growth Manager

Relx Plc; Philadelphia (Philadelphia County); On-site; USD 76,000 - 126,000; Full time

Benefits offered by this job

Wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Job summary

LexisNexis Legal & Professional is seeking a Client Manager to drive revenue growth and client success within an assigned portfolio. You will manage relationships, collaborate with internal teams, and identify opportunities to expand client engagement while delivering exceptional service and value from Intelligize solutions.

You will build strategic account plans, nurture long-term client relationships, mentor junior staff, and work across departments to ensure seamless delivery and upsell

Qualifications

• Have a proven track record of successfully managing large key accounts in a similar professional role.
• Be adept at developing and executing strategic account plans to drive business growth and achieve targets.
• Demonstrate a deep understanding of market dynamics, client needs, and industry trends within the Account Management function.
• Be capable of providing leadership and mentorship to junior account management professionals.
• Possess a relevant background in business, marketing, or a related field.
• Have a solid grasp of financial principles and the ability to analyze sales data and market trends effectively.
• Be proficient in using CRM software and other relevant tools to manage client accounts efficiently.

Responsibilities

• Developing and implementing strategic account plans to achieve sales targets and expand business opportunities
• Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices
• Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly
• Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients
• Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts
• Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Skills

Account management

Strategic account planning

CRM software

Leadership/mentorship

Education

Business or Marketing degree

Tools

CRM software

Job description

LexisNexis Legal & Professional is seeking a Client Manager to drive revenue growth and client success within an assigned portfolio. You will manage relationships, collaborate with internal teams, and identify opportunities to expand client engagement while delivering exceptional service and value from Intelligize solutions.

You will build strategic account plans, nurture long-term client relationships, mentor junior staff, and work across departments to ensure seamless delivery and upsell