Strategic Client Growth Lead (Hybrid NYC) | Equity

Zeta Global; New York (NY); Hybride; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Unlimited PTO

Excellent medical, dental, and vision

Employee equity and stock purchase

Employee discounts

Virtual wellness classes

Pet insurance

Résumé du poste

Zeta Global is seeking a results-driven Client Success Manager in New York City. You will own a portfolio of clients, guide campaigns from kickoff to optimization, and partner with Sales, Operations, Analytics, and Product to ensure campaigns launch flawlessly and meet attribution goals.

You will surface upsell opportunities, develop tailored growth ideas, and drive long-term account expansion while maintaining strong client relationships and delivering measurable performance improvements.

Qualifications

• 2–3 years in digital advertising, media, marketing, or client services.
• Strong client management and communication skills; confident with data-driven conversations.
• Organized, detail-oriented, able to manage multiple projects in a fast-paced setting.

Responsabilités

• Own and maintain strong relationships with accounts, driving upsells, cross-sells, renewals, and growth.
• Partner with Sales to launch, manage, and scale new accounts for long-term performance.
• Serve as primary point of contact for client communications, campaigns, and strategic recommendations.
• Develop and manage client growth plans with milestones, testing initiatives, and expansion opportunities.
• Apply knowledge of Zeta offerings and industry trends to recommend performance improvements.
• Identify and execute growth plans designed to exceed quarterly and annual goals.
• Oversee campaign execution, including asset setup, timelines, targeting, and documentation.
• Lead client meetings, weekly updates, kick-offs, and quarterly business reviews with clear action items.

Connaissances

Client management

Communication

Organization & detail orientation

Cross-functional collaboration

Analytics

Excel

Campaign management tools

Ad platforms

Reporting systems

Self-starter

Willingness to travel

Outils

DSP/SSP tools

Description du poste

Zeta Global is seeking a results-driven Client Success Manager in New York City. You will own a portfolio of clients, guide campaigns from kickoff to optimization, and partner with Sales, Operations, Analytics, and Product to ensure campaigns launch flawlessly and meet attribution goals.

You will surface upsell opportunities, develop tailored growth ideas, and drive long-term account expansion while maintaining strong client relationships and delivering measurable performance improvements.