Senior Programmatic Client Success Lead - Hybrid NYC

Sierra Ventures; New York (NY); Hybrid; USD 80.000 - 95.000; Vollzeit

Benefits dieser Stelle

Unlimited PTO

Medical, dental, and vision coverage

Equity and Stock Purchase Plan

Employee Discounts

Virtual Wellness Classes

Pet Insurance

Zusammenfassung

Zeta Global is seeking a Senior Client Success Manager – Programmatic in New York City. You will own live programmatic campaigns, lead client communications, and act as the technical owner of campaign execution, partnering across Sales, Analytics, and Operations.

Join a hybrid role based in NYC, collaborating with teams to optimize performance, grow client relationships, and drive renewals. Strong DSP experience and Excel reporting are essential for success.

Qualifikationen

• 3+ years of experience in programmatic advertising, digital media, or ad-tech within client-facing roles.
• Hands-on DSP experience with campaign setup, optimization, and reporting.
• Proven ability to independently manage multiple live campaigns and client relationships.
• Strong communication skills for executive-level conversations.
• High attention to detail and ability to prioritize in fast-paced environments.
• Strong analytical skills and comfort with Excel and performance reporting.

Aufgaben

• Own and manage 10+ active programmatic campaigns end-to-end across multiple accounts.
• Lead all client communications, including status calls, QBRs, and escalations, with clear insights and recommendations.
• Serve as the technical owner of campaign execution, coordinating with Operations to ensure correct setup and optimization.
• Apply DSP expertise to guide setup decisions, diagnose issues, and drive performance improvements.
• Deliver client-ready reporting and performance insights in partnership with Analytics.
• Identify and pursue upsell, cross-sell, and renewal opportunities with Sales.
• Collaborate cross-functionally to resolve issues and ensure a high-quality client experience.
• Partner with the Client Success Director on escalations and progress updates.

Kenntnisse

Programmatic advertising

Client success

Campaign optimization

Communication

Tools

DSP

Excel

Jobbeschreibung

Zeta Global is seeking a Senior Client Success Manager – Programmatic in New York City. You will own live programmatic campaigns, lead client communications, and act as the technical owner of campaign execution, partnering across Sales, Analytics, and Operations.

Join a hybrid role based in NYC, collaborating with teams to optimize performance, grow client relationships, and drive renewals. Strong DSP experience and Excel reporting are essential for success.