Strategic Client Growth Executive

Global Payments Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Global Payments Inc. seeks a Client Strategy Executive to manage enterprise-level support for designated accounts. You will build strategic client relationships, coordinate service delivery, and collaborate with sales and support to demonstrate value and expand services.

You will own client reviews, drive proactive service strategies, and act as a single point of contact for incident resolution across North America and international segments.

Qualifications

• Requires a Bachelor’s degree in a business-related field.
• Typically 6+ years of relevant experience.
• Experience in strategic client-facing roles within financial services or payments.
• Ability to lead cross-functional teams and drive client value.

Responsibilities

• Owns total client relationship for designated accounts across Global Payments products.
• On-call coverage 24/7 to respond to incidents and issues.
• Identify client needs and plan service delivery to reduce downtime and costs.
• Coordinate resolution of service incidents and escalations with internal teams.
• Develop and present client business reviews and balance scorecards.

Skills

Bachelor's Degree

6+ years experience

Strategic client relationships

Cross-functional collaboration

Education

Finance/Marketing/Business degree

Job description

Global Payments Inc. seeks a Client Strategy Executive to manage enterprise-level support for designated accounts. You will build strategic client relationships, coordinate service delivery, and collaborate with sales and support to demonstrate value and expand services.

You will own client reviews, drive proactive service strategies, and act as a single point of contact for incident resolution across North America and international segments.