Strategic Client Engagement & Growth Lead

RWS; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

RWS is seeking a Seattle/Redmond-based Client Engagement Manager with localization experience to support a strategic enterprise account. This role sits between account management and program management, focusing on relationship-building, discovery, opportunity development, and client confidence.

You will collaborate with Account Leadership, Delivery, Operations, Solutions, Finance, and AI teams to connect client needs with RWS services and solutions, helping to grow the account without being a

Qualifications

• Experience managing localization programs within enterprise accounts.
• Strong relationship-building across stakeholder groups.
• Ability to identify opportunities and support account growth.

Responsibilities

• Identify growth opportunities within the existing account.
• Listen for client pain points and connect them to capabilities.
• Partner with Account Leadership to qualify opportunities.
• Support early-stage discovery conversations with internal teams.
• Position RWS as a broad partner across localization and content workflows.
• Track client conversations and next steps.

Skills

Client engagement

Program management

Stakeholder management

Opportunity development

Account growth

Discovery conversations

Job description

RWS is seeking a Seattle/Redmond-based Client Engagement Manager with localization experience to support a strategic enterprise account. This role sits between account management and program management, focusing on relationship-building, discovery, opportunity development, and client confidence.

You will collaborate with Account Leadership, Delivery, Operations, Solutions, Finance, and AI teams to connect client needs with RWS services and solutions, helping to grow the account without being a