Strategic Key Account Manager - Field Based (Seattle)

Rsgroup; Kent, Northern (WA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

RS Group is seeking a Key Account Manager for Seattle and Kent-based operations. You will lead major client relationships, coordinate internal teams, and drive account performance with a strategic focus on growth and client satisfaction.

You will analyze client data, negotiate contracts, and collaborate with sales to maximize profits while expanding the client portfolio across industries. This role requires field-based travel and a proactive, client‑centred approach.

Qualifications

• Bachelor’s degree in marketing, business administration, sales, or relevant field.
• Four to five years’ previous work experience in sales, management, key account management, or relevant experience.
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
• Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Able to analyze data and sales statistics and translate results into better solutions.
• Strong negotiation skills, with ability follow-through on client contracts.
• Proven results of delivering client solutions and meeting sales goals.

Responsibilities

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Assist and coordinate account team assigned to each client
• Strategic planning to improve client results
• Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance
• Collaborating with sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analyzing client data to provide customer relationship management
• Expanding relationships and bringing in new clients

Skills

Communication skills

Data analysis

Negotiation

Sales experience

CRM software

Excel

Education

Bachelor’s degree in marketing, business administration, sales, or relevant field

Tools

CRM software

Excel

Job description

RS Group is seeking a Key Account Manager for Seattle and Kent-based operations. You will lead major client relationships, coordinate internal teams, and drive account performance with a strategic focus on growth and client satisfaction.

You will analyze client data, negotiate contracts, and collaborate with sales to maximize profits while expanding the client portfolio across industries. This role requires field-based travel and a proactive, client‑centred approach.