Strategic Channel Partner Leader, TSD & CPaaS Growth

Sinch; Atlanta (GA); Remote; USD 124,000 - 155,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with employer match

Paid time off

Job summary

Sinch is seeking a TSD Channel Partner Manager to own and scale relationships with top-tier partners nationwide. You’ll lead joint business planning, co-selling, and channel enablement with marketing and sales teams to drive enterprise communications growth.

The role requires 8+ years in CPaaS/SaaS/telecom partnerships, a strong analytical mindset, and the ability to influence without direct authority. Remote- with-hub-location collaboration is available in the US.

Qualifications

• 8+ years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.
• Preferred: 3+ years of direct CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.
• Proven track record of building and growing high-performing partnerships with measurable revenue outcomes.
• Strong understanding of channel economics, partner business models, and indirect sales cycles.
• Excellent cross-functional collaboration skills; able to influence without direct authority.
• Data-driven and analytical mindset with experience in partner performance reporting and forecasting.

Responsibilities

• Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Drive joint business planning, quarterly reviews, and execution of go-to-market strategies with TSDs.
• Lead co-selling initiatives in collaboration with direct sales teams, ensuring strong pipeline creation and revenue attainment for enterprise communication solutions.
• Collaborate with Marketing and Partner Enablement to design and execute scalable channel programs, technical training, and campaigns.
• Analyze TSD performance metrics, pipeline, and revenue contribution to identify areas of growth and improvement.
• Provide TSD insights to influence sales strategy, product roadmap, and channel program design.
• Ensure TSD compliance with program requirements, brand standards, and sales processes.
• Represent the company at channel partner events, conferences, and industry forums to strengthen relationships and expand market presence.
• Serve as an internal advocate for TSDs, ensuring they receive the resources and support needed to be successful.

Skills

Channel partner management

Business development

Cross-functional collaboration

Data-driven decision making

Forecasting

Communication skills

Education

Bachelor's degree

Tools

CRM tools

Job description

Sinch is seeking a TSD Channel Partner Manager to own and scale relationships with top-tier partners nationwide. You’ll lead joint business planning, co-selling, and channel enablement with marketing and sales teams to drive enterprise communications growth.

The role requires 8+ years in CPaaS/SaaS/telecom partnerships, a strong analytical mindset, and the ability to influence without direct authority. Remote- with-hub-location collaboration is available in the US.