Senior Channel Partnerships Leader — Remote

Sinch; Chicago (IL); Remote; USD 124,000 - 155,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Parental leave

Flexible remote work

Volunteer time off

Employee assistance program

Discounts and perks

Job summary

Sinch is seeking a senior leader to own and expand key VAR/MSP partnerships, driving revenue through joint planning and strategic co-selling. You will collaborate with direct sales, marketing, and enablement teams to design scalable programs, train partners, and monitor performance.

A proven track record in CPaaS/SaaS ecosystems is preferred. Candidates should demonstrate data-driven decision making, strategic vision, and excellent communication to influence product roadmaps and channel

Qualifications

• Education & Experience: Minimum of 8 years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.
• Preferred: 3+ years of direct experience working within the CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.
• Proven track record of building and growing high-performing VAR/MSP partnerships with measurable revenue outcomes.
• Strong understanding of channel economics, partner business models, and indirect sales cycles.
• Excellent cross-functional collaboration skills; able to influence without direct authority.
• Data-driven and analytical mindset with experience in partner performance reporting and forecasting.
• Strong business acumen with the ability to connect partner capabilities to customer value and company strategy.
• Excellent communication, presentation, and relationship management skills.

Responsibilities

• Portfolio Ownership: Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Joint Business Planning: Drive joint business planning, quarterly reviews, and execution of go-to-market strategies with VAR's/MSP's.
• Pipeline & Co-Selling: Lead co-selling initiatives in collaboration with direct sales teams, ensuring strong pipeline creation and revenue attainment for enterprise communication solutions.
• Channel Enablement: Collaborate with Marketing and Partner Enablement to design and execute scalable channel programs, technical training, and campaigns.
• Performance Analytics: Analyze VAR/MSP performance metrics, pipeline, and revenue contribution to identify areas of growth and improvement.
• Strategic Feedback: Provide VAR/MSP insights to influence sales strategy, product roadmap, and channel program design.
• Compliance & Governance: Ensure VAR/MSP compliance with program requirements, brand standards, and sales processes.
• Industry Representation: Represent the company at channel partner events, conferences, and industry forums to strengthen relationships and expand market presence.
• Partner Advocacy: Serve as an internal advocate for VAR's/MSP's, ensuring they receive the resources and support needed to be successful.

Skills

Partner management

Go-to-market

Sales strategy

Forecasting

Cross-functional collaboration

Data-driven

Relationship management

Presentation skills

Industry events

Education

Bachelor's degree or higher

Job description

Sinch is seeking a senior leader to own and expand key VAR/MSP partnerships, driving revenue through joint planning and strategic co-selling. You will collaborate with direct sales, marketing, and enablement teams to design scalable programs, train partners, and monitor performance.

A proven track record in CPaaS/SaaS ecosystems is preferred. Candidates should demonstrate data-driven decision making, strategic vision, and excellent communication to influence product roadmaps and channel