Strategic Channel Partner Lead - CPaaS & TSD

Sinch; Austin (TX); Remote; USD 124,000 - 155,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off and holidays

Remote work flexibility

Employee assistance program

Job summary

Sinch is seeking a TSD Channel Partner Manager to own and scale relationships with top-tier channel partners across the CPaaS portfolio. You will drive joint business planning, enablement, and co-selling initiatives to accelerate national market penetration.

This primarily remote role requires strong partner management, analytics, and cross-functional collaboration with sales, marketing, and product teams. Ideal candidates bring 8+ years in CPaaS/SaaS parity and proven revenue outcomes.

Qualifications

• Minimum of 8 years related experience with a bachelor's degree; or 3 years and a master's; or a PhD without experience; or equivalent experience.
• Preferred: 3+ years of direct experience in CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.
• Proven track record building and growing high-performing TSD partnerships with measurable revenue outcomes.

Responsibilities

• Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Drive joint business planning, quarterly reviews, and go-to-market execution with TSDs.
• Lead co-selling initiatives with direct sales teams to grow pipeline and revenue for enterprise solutions.
• Collaborate with Marketing and Enablement to design scalable channel programs and campaigns.
• Analyze partner performance metrics, pipeline, and revenue contributions for growth insights.
• Advise on sales strategy, product roadmap, and channel program design.

Skills

Partnership management

Sales enablement

Forecasting & analytics

Cross-functional collaboration

Education

Bachelor's degree

Job description

Sinch is seeking a TSD Channel Partner Manager to own and scale relationships with top-tier channel partners across the CPaaS portfolio. You will drive joint business planning, enablement, and co-selling initiatives to accelerate national market penetration.

This primarily remote role requires strong partner management, analytics, and cross-functional collaboration with sales, marketing, and product teams. Ideal candidates bring 8+ years in CPaaS/SaaS parity and proven revenue outcomes.