Strategic AI CRM & CPQ Account Executive

ServiceNow

New York (NY)

Hybrid

USD 126,000 - 209,000

Full time

2 days ago

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Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is hiring a Sales CRM Account Executive to drive the market success of CPQ and CRM products built on the Service Management platform. This role focuses on strategic territory planning, value-based selling, and cross-team collaboration to accelerate digital transformation for enterprise customers.

The position requires 5+ years in sales, experience with AI-enhanced processes, and the ability to travel up to 50%.

Qualifications

Experience integrating AI into work processes, decision-making or automation.
5+ years knowledge on ROI of specialty solutions to lead solution win.
Experience as an AE or in a similar sales/customer service role.
Understanding of business sales processes.
Travel 30-50%.

Responsibilities

Support territory strategy and planning to improve vertical understanding and targeting.
Provide input to account planning based on territory strategy.
Ensure territory recommendations align with Now Value principles.
Help customers envision value of a digital transformation and develop strategy with the account team.
Interlock with SC & Specialist SC on Capability Roadmap and team based on engagement model.
Coach AEs, ADRs, ACE with specialty knowledge to identify opportunities and manage the sales cycle.
Adjust time allocation to the needs of the territory and account team and celebrate successes.