Strategic Administrative Relationship Manager

EY; Tulsa (OK); Hybrid; USD 67,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Medical coverage

401(k) plan

Paid time off

Job summary

EY in the United States seeks an Administrative Relationship Manager to develop and maintain long-term relationships with Partners, Principals, Managing Directors and Directors (PPMDDs) and ensure satisfaction with our administrative services.

The role requires strong communication, strategic thinking, and collaboration with nearshore and onshore teams to deliver efficient support and process improvements. 6–8 years of relevant experience and a bachelor’s degree are required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 6-8 years relevant experience.
• Experience with MS Office (particularly MS Excel), dashboards and ability to use reporting metrics as a method of storytelling through the data.

Responsibilities

• Build and maintain relationships with 450+ PPMDDs and understand their administrative support needs.
• Collaborate with local management to foster trust and a partnership mindset.
• Act as main point of contact with PPMDDs and address potential quality issues or risk exposures.
• Develop strategies to improve administrative processes and efficiency across the organization.
• Ensure compliance with company policies and procedures in all interactions.
• Plan and execute projects requiring administrative support.
• Engage in outreach to obtain feedback on administrative support experience.

Skills

Relationship management

Stakeholder management

Communication

Project management

MS Office Excel

Dashboards

Data storytelling

Education

Bachelor's degree in related discipline

Tools

MS Office

Job description

EY in the United States seeks an Administrative Relationship Manager to develop and maintain long-term relationships with Partners, Principals, Managing Directors and Directors (PPMDDs) and ensure satisfaction with our administrative services.

The role requires strong communication, strategic thinking, and collaboration with nearshore and onshore teams to deliver efficient support and process improvements. 6–8 years of relevant experience and a bachelor’s degree are required.