Strategic Administrative Relationship Manager

EY; Huntsville (AL); Hybrid; USD 67,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

EY is seeking an Administrative Relationship Manager to develop long-term relationships with Partners and Directors, ensuring high satisfaction with administrative services. The role emphasizes strategic collaboration, issue resolution, and process improvement across the organization.

The position requires a Bachelor’s degree and 6-8 years of relevant experience, with a hybrid work model and a comprehensive benefits package including health and retirement options.

Qualifications

• Bachelor’s degree in related discipline, or equivalent work experience.
• 6-8 years relevant experience.
• Experience with MS Office (particularly MS Excel), dashboards and ability to use reporting metrics as a method of storytelling through the data.

Responsibilities

• Build and maintain relationships with 450 plus PPMDDs to develop a thorough understanding of their administrative support needs.
• Identify, track and proactively address potential quality issues or exposures to risk.
• Develop and implement strategies to improve administrative processes and enhance efficiency across the organization.
• Maintain open lines of communication for feedback, updates, and problem-solving.

Skills

Relationship management

Client communication

Project management

MS Office / Excel

Data storytelling

Education

Bachelor's degree in related discipline

Tools

MS Excel

Dashboards

Job description

EY is seeking an Administrative Relationship Manager to develop long-term relationships with Partners and Directors, ensuring high satisfaction with administrative services. The role emphasizes strategic collaboration, issue resolution, and process improvement across the organization.

The position requires a Bachelor’s degree and 6-8 years of relevant experience, with a hybrid work model and a comprehensive benefits package including health and retirement options.