Strategic Accounts Sales Specialist

Cengage Group; Boston (MA); Remote; USD 42,000 - 54,000; Full time

Job summary

Cengage Group is seeking a Sales Consultant to support sales execution with essential administrative activities such as content mapping, order processing, billing questions, and contract alignment.

You will work with the Strategic Accounts Team and Regional Directors to maintain Salesforce data, pull reports, and assist with opportunity analysis, territory planning, and customer engagement across open territories.

Qualifications

• BA or BS degree strongly preferred.
• At least two years of successful sales or customer interaction experience.
• Direct sales, marketing or editorial experience.
• Experience with digital sales products/applications and contact management systems such as Salesforce.

Responsibilities

• Plan, organize, and support selling strategies in partnership with sales leadership and other personnel.
• Provide day-to-day admin support for customer engagement and revenue-generating activity.
• Update Salesforce with opportunity, account, contact, activity, and territory information.
• Pull and organize CRM/Sales Operations reports for analysis and planning.
• Assist with contract alignment, order processing and billing questions.
• Manage content mapping exercises and other sales support activities.
• Support marketing and sales initiatives related to account development and territory execution.
• Coordinate with Sales Management, Account Directors, Customer Success, Solutions Specialists and cross-functional partners.

Skills

Adaptability

Driven to succeed

Active listening

Presentation skills

Microsoft Office

Customer focus

Education

BA or BS degree strongly preferred

Tools

Salesforce

Job description

Cengage Group is seeking a Sales Consultant to support sales execution with essential administrative activities such as content mapping, order processing, billing questions, and contract alignment.

You will work with the Strategic Accounts Team and Regional Directors to maintain Salesforce data, pull reports, and assist with opportunity analysis, territory planning, and customer engagement across open territories.