Strategic Accounts Manager – Higher Ed SaaS Growth

Mongoose; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K with company match

Flexible PTO

13 paid holidays

Job summary

Mongoose is seeking an Account Manager to drive renewals and expansion for our higher education clients. You will own the renewal process, lead all expansion efforts, and deepen client relationships to achieve retention and growth.

成功 in managing a strategic account plan, upsells, and cross-sells is essential. You will collaborate with a CSM and Marketing to expand our footprint within schools and drive measurable outcomes.

Qualifications

• Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment.
• Ability to build healthy pipelines, convert deals, and drive renewals while growing accounts.
• Strong relationship-building and communication skills with clients.

Responsibilities

• Meet or exceed renewal and expansion quotas to drive revenue growth.
• Build pipeline with focused outreach and upsell/cross-sell opportunities.
• Lead renewals with clients and coordinate with Customer Success Manager.
• Maintain a clean CRM with renewals, upsells, and interactions.
• Collaborate with Marketing and Leadership to share offerings and insights.
• Represent Mongoose at events and travels as needed.

Skills

SaaS sales

Renewals & expansions

Account management

CRM (HubSpot)

Tools

HubSpot CRM

Job description

Mongoose is seeking an Account Manager to drive renewals and expansion for our higher education clients. You will own the renewal process, lead all expansion efforts, and deepen client relationships to achieve retention and growth.

成功 in managing a strategic account plan, upsells, and cross-sells is essential. You will collaborate with a CSM and Marketing to expand our footprint within schools and drive measurable outcomes.