Strategic Accounts Leader, Logistics Growth

J.B. Hunt; West Orange (NJ); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Parental leave

Paid holidays

Job summary

J.B. Hunt is seeking a Sr Strategic Account Manager to manage satisfaction and relationships with its largest, most complex clients. You will own end-to-end account strategy, drive value, and coordinate cross-functional teams to improve service and reduce costs.

The role emphasizes annual planning, contract renewals, and collaboration with field operations, with opportunities for bonus based on profitability and volumes.

Qualifications

• 3-4 years in supply chain/logistics, transportation sales or account management; valid driver's license with clean MVR.
• Bachelor's Degree & 5+ years in supply chain/logistics, transportation sales or account management.
• 5+ years experience with dedicated contract/managed logistics customers.

Responsibilities

• Provide regular reporting/presentations with cost studies, KPIs, and utilization metrics.
• Engage in daily/weekly capacity forecast planning and execution with the customer.
• Ensure accurate invoicing and reporting; resolve issues with the customer as needed.
• Lead onboarding of new business and clients.
• Provide data for contract renewals, rate increases, and evaluate changes in business.
• Oversee KPI implementation to drive out costs and add value.
• Lead mid-year reviews, contract renewals, and new business opportunities.
• Guide pricing and proposal activity for complex clients and service solutions.
• Leverage client portfolio and market data to develop growth, retention, and profitability strategies.
• Mentor and lead peers on the client team.

Skills

Supply Chain/Logistics

Transportation Sales

Account Management

Education

Bachelor's Degree

Business Administration/Management

Supply Chain Management

Transportation Logistics

Marketing

Job description

J.B. Hunt is seeking a Sr Strategic Account Manager to manage satisfaction and relationships with its largest, most complex clients. You will own end-to-end account strategy, drive value, and coordinate cross-functional teams to improve service and reduce costs.

The role emphasizes annual planning, contract renewals, and collaboration with field operations, with opportunities for bonus based on profitability and volumes.