Strategic Accounts Leader — Enterprise SaaS Growth

Rippling (Netherlands); San Francisco (CA); Vor Ort; USD 252.000 - 308.000; Vollzeit

Zusammenfassung

Rippling is seeking a Manager of Strategic Account Management to lead and scale a team of Account Managers serving our most strategic customers. You will drive strategy, coach ICs, and foster operational excellence to hit adoption, net retention, and revenue growth targets.

You will partner with Cross-Functional Leadership to align go-to-market strategies, improve processes, and advocate for customer needs.

Qualifikationen

• 5+ years of total SaaS experience.
• 3+ years of direct people management in enterprise sales or account management.
• Proven track record of meeting or exceeding team quotas.

Aufgaben

• Hire, recruit, onboard, and retain top-tier Account Managers for Strategic Accounts.
• Coach and develop AMs through 1:1s, reviews, and deal support.
• Drive performance through metrics, pipeline generation, cross-sell, and retention targets.
• Act as executive sponsor on renewals, expansions, and escalations.
• Partner with Product, Support, RevOps, and Customer Success on go-to-market strategies.
• Establish playbooks for account expansion and executive business reviews.
• Analyze data to forecast revenue and identify growth opportunities.

Kenntnisse

SaaS leadership

Team leadership

Enterprise sales

Executive relationship management

Coaching & development

Jobbeschreibung

Rippling is seeking a Manager of Strategic Account Management to lead and scale a team of Account Managers serving our most strategic customers. You will drive strategy, coach ICs, and foster operational excellence to hit adoption, net retention, and revenue growth targets.

You will partner with Cross-Functional Leadership to align go-to-market strategies, improve processes, and advocate for customer needs.