Strategic Accounts Lead - Growth & Solutions

Irby Utilities; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Plan

Competitive Medical Plans

Paid Time Off

Paid Holidays

Floating Holiday

On Demand Pay

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Disability Insurance

Life Insurance

Job summary

Irby Utilities seeks a Strategic Accounts Coordinator to drive profitability and efficiency across core accounts. You will field calls, research on customers, provide solutions, and coordinate deliveries to grow business and maximize customer satisfaction.

Candidates should have sales or sales administration experience, strong communication, and the ability to work on-site during emergencies outside regular hours. A bachelor’s degree is preferred.

Qualifications

• Knowledge and experience in sales and/or sales administration.
• Strong computer skills including Microsoft Office, ERP systems, CRM systems.
• Proven ability to research, analyze and critically review information.

Responsibilities

• Manage key accounts portfolio by building strong, long-term relationships and analyzing customer data.
• Aim to grow revenue and margin; monitor sales performance metrics for assigned accounts.
• Communicate regularly with major customers and account managers to solicit orders and convey Irby capabilities.
• Liaise between key customers and internal stakeholders, including branches, management, and outside salesforce.
• Suggest solutions to meet customer needs and resolve challenges.
• Establish relationships with vendors and purchasing teams to aid materials sourcing.
• Develop personal knowledge of general and specialty merchandise to assist customers and staff.

Skills

Sales experience

CRM systems

Research & analysis

Multitasking

Communication

Presentation skills

Education

Bachelor’s degree

Tools

ERP systems

Job description

Irby Utilities seeks a Strategic Accounts Coordinator to drive profitability and efficiency across core accounts. You will field calls, research on customers, provide solutions, and coordinate deliveries to grow business and maximize customer satisfaction.

Candidates should have sales or sales administration experience, strong communication, and the ability to work on-site during emergencies outside regular hours. A bachelor’s degree is preferred.