Strategic Accounts Coordinator - Gas Services

Sonepar USA; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K Plan

Medical, dental, and vision

Paid Time Off

Floating Holiday

On Demand Pay

Flexible Spending Accounts

Employee Discounts

Life Insurance

Job summary

Irby Utilities in Nashville is seeking a Strategic Accounts Coordinator to strengthen our key customer relationships, analyze account data, and develop solutions grounded in product knowledge.

You will work across branches and internal teams to grow revenue and margin, while supporting customers, scheduling deliveries, and responding to questions. This on-site role requires strong communication and CRM/ERP skills and a customer‑focused mindset.

Qualifications

• Sales or sales administration experience required.
• Strong computer skills including MS Office, ERP and CRM systems.
• Ability to research, analyze and review information.
• Ability to multi-task and work efficiently.
• Curious nature with the drive to learn and grow.
• Ability to present information to groups of managers, clients, and the public.
• Willingness to work on-site during emergencies outside of regular hours.
• 2+ years of professional sales/customer service preferred.

Responsibilities

• Manage key accounts portfolio and analyze data to generate solutions.
• Achieve strategic account objectives including growth of revenue and margin.
• Communicate regularly with major customers and account managers to solicit orders and convey Irby capabilities.
• Act as liaison between key customers and internal stakeholders across branches and teams.
• Suggest solutions and innovative ideas to meet customer needs.
• Establish relationships with vendors and purchasing teams to secure materials.
• Develop product knowledge to assist customers and staff.

Skills

Sales experience

MS Office

ERP systems

CRM systems

Analytical skills

Multi-tasking

Presentation skills

Education

Bachelor's degree

Tools

CRM systems

ERP systems

Microsoft Office

Job description

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Strategic Accounts Coordinator

After 95 years of dedicated service and top-echelon experience, Irby Utilities hasestablisheditself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.

As a Strategic Accounts Coordinator, you will be an instrumental contributor towardsestablishingprofitability and efficiency. Whether you are fielding calls, researching on a customer's behalf, providing solutions, or scheduling deliveries, our SAC's work closely across departments to grow the business and ensuremaximumcustomer satisfaction.

Whatyou'lldo:

• Manage key accounts portfolio byestablishingstrong, long term customer relationships, analyzing customer-specific situations and data, andleveragingproduct knowledge to generate solutions

• Achieve assigned strategic accountobjectivesincluding growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.

• Communicate regularly and proactively with major customers and account managers tosolicitorders, respond toquestionsand convey Irby capabilities, anddeterminecompetitive price levels.

• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.

• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needsand resolve challenges.

• Establish relationships with key vendors andpurchasingteams to aid the securing of materials.

• Acquire,useand continuously develop personal technical knowledge of general and specialty merchandise items toassistcustomers and other company personnel.

What you need:

• Knowledge and experience in sales and/or sales administration

• Strong computer skills including Microsoft Office, ERP systems, CRM systems

• Proven ability to research, analyze and critically review information.

• Ability to multi-task, prioritize, and work efficiently

• Possess a curious naturewith the drive to learn, develop, and continuously grow

• Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public

• Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours

What we prefer:

• Professionalsales/customer serviceexperience (2+ years)preferred

• Bachelor's degree

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

Stay up to date with Irby, follow us onFacebookandLinkedIn.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email .

To learn more, CLICK HERE:equal-employment-opportunity-laws