Strategic Account Partner: Growth & Retention

Growscape; Sunnyside (CT); On-site; USD 65,000 - 95,000; Full time

Job summary

Growscape in the United States is seeking an Account Manager to execute sales plans for assigned accounts, deliver reliable service, and maintain strong client relationships to support retention and revenue growth.

You will identify upsell and cross-sell opportunities, collaborate with product development, and use CRM data to plan accounts, report on performance, and keep cross-functional teams aligned with client needs.

Qualifications

• Bachelor’s degree in business, sales, marketing, advertising, or related field.
• At least 3 years of experience in sales, marketing, advertising, events, retail, or related customer-facing environment.
• Strong communication and relationship-building skills; experience with CRM or account management tools.

Responsibilities

• Execute sales plans to grow assigned accounts and capture orders.
• Identify upselling and cross-selling opportunities with product development.
• Maintain regular communication with customers via meetings, calls, emails, and site visits.
• Prepare reports with sales forecasts and performance metrics for leadership.

Skills

Communication

Relationship-building

CRM experience

Account management

Education

Bachelor's degree in business or related field

Tools

CRM software

Job description

Growscape in the United States is seeking an Account Manager to execute sales plans for assigned accounts, deliver reliable service, and maintain strong client relationships to support retention and revenue growth.

You will identify upsell and cross-sell opportunities, collaborate with product development, and use CRM data to plan accounts, report on performance, and keep cross-functional teams aligned with client needs.