Strategic Account Manager: Utility District Liaison

Si Environmental, LLC.; Rosenberg (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Si Environmental, LLC. seeks an experienced Account Manager to act as the key liaison between the company and utility districts we support. You will manage client relationships, oversee contractual obligations, and ensure service expectations are met.

You will build strong relationships with board members, customers, industry consultants, developers, and builders, and work with internal teams to address client needs in a fast-paced environment.

Qualifications

• Bachelor's degree with a minimum of 5 years of relevant professional experience, or a minimum of 10 years of related experience in utility operations, account management, client relations, or a related field.
• Proven experience managing professional relationships with multiple stakeholders.
• Strong written and verbal communication, presentation, and interpersonal skills.
• Excellent organizational, analytical, and problem‑solving abilities.
• Ability to work independently and manage competing priorities.

Responsibilities

• Serve as the primary liaison between Si Environmental and assigned utility districts.
• Attend and actively participate in utility district board meetings, providing updates and addressing client questions and concerns.
• Build and maintain positive relationships with board members, industry consultants, developers, builders, and other stakeholders.
• Monitor contractual obligations and coordinate with internal departments to ensure service expectations are met.
• Proactively identify and resolve customer concerns while maintaining strong client relationships.
• Collaborate with Operations, Customer Care, and other departments to ensure effective service delivery.
• Identify opportunities to improve customer satisfaction, strengthen relationships, and support client retention.
• Represent Si Environmental professionally at meetings, industry events, and other business functions.

Skills

Relationship management

Communication

Problem-solving

Organizational skills

Independent work

Education

Bachelor's degree or 10 years experience

Job description

Si Environmental, LLC. seeks an experienced Account Manager to act as the key liaison between the company and utility districts we support. You will manage client relationships, oversee contractual obligations, and ensure service expectations are met.

You will build strong relationships with board members, customers, industry consultants, developers, and builders, and work with internal teams to address client needs in a fast-paced environment.