Senior Account Manager — Growth & Renewals (South FL)

Otis Worldwide Corporation; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision coverage

Paid vacation

Paid company holidays

Life insurance

Disability coverage

Tuition reimbursement

Adoption assistance

Job summary

Otis Worldwide Corporation in Miami, FL is seeking an Account Manager to drive territory sales, grow margins and ensure customer satisfaction. You will prospect, build and maintain relationships while serving as a technical sales consultant in South Florida.

Preferred candidates have 2–4 years in outside sales or related HVAC/property management sales, with strong communication skills and a customer-centric mindset. A Bachelor’s degree or equivalent experience is required.

Qualifications

• 2-4 years of outside sales experience or relevant experience in property management or HVAC sales.
• Bachelor’s degree or equivalent work experience.
• Strong written and verbal communication skills.
• Customer-centric with a strong desire to achieve customer satisfaction.
• Self-motivated with ability to manage many simultaneous projects.
• Very comfortable in a technical environment using Microsoft-based software.
• Strong leadership, goal-orientated, and time management and organizational skills.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor.
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Skills

Outside sales experience

Communication skills

Customer focus

Self-motivation

Microsoft Office

Leadership

Time management

Organizational skills

Education

Bachelor’s degree or equivalent work experience

Tools

CRM software

Job description

Otis Worldwide Corporation in Miami, FL is seeking an Account Manager to drive territory sales, grow margins and ensure customer satisfaction. You will prospect, build and maintain relationships while serving as a technical sales consultant in South Florida.

Preferred candidates have 2–4 years in outside sales or related HVAC/property management sales, with strong communication skills and a customer-centric mindset. A Bachelor’s degree or equivalent experience is required.