Strategic Account Manager – Parking & Hospitality

Towne; Portland (ME); On-site; USD 58,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and AD&D insurance

Short-term and long-term disability

401k retirement savings plan

Paid time off & holidays

Job summary

Towne is seeking an Account Manager to oversee one Towne Park account and drive financial performance, guest/patient satisfaction, and client success. You will manage relationships, coordinate with operations, and ensure service standards meet client expectations.

Responsibilities span financial metrics, HR processes, safety, and sales support. You will supervise scheduling, payroll, and compliance; recruit and train staff; ensure safety protocols; and collaborate with leadership to grow Towne

Qualifications

• Associate’s degree preferred and a minimum of two (2) years of related experience and/or training.
• Must be able to drive a manual transmission.
• Must have and maintain a valid Maine driver's license and clean driving record.

Responsibilities

• Understands and drives business metrics and performance measurements to ensure effectiveness.
• Demonstrates the ability to improve the financial performance and profitability of the account.
• Understands the contractual agreement and maximizes opportunities.
• Manages scheduling, overtime and timekeeping for associates.
• Ensures forecasts, payroll and accounting reports are on time and accurate.
• Trains and coaches associates; conducts regular performance appraisals.
• Maintains relationships with the client staff and ensures client satisfaction.

Skills

MS Office

Excel

Education

Associate’s degree

Job description

Towne is seeking an Account Manager to oversee one Towne Park account and drive financial performance, guest/patient satisfaction, and client success. You will manage relationships, coordinate with operations, and ensure service standards meet client expectations.

Responsibilities span financial metrics, HR processes, safety, and sales support. You will supervise scheduling, payroll, and compliance; recruit and train staff; ensure safety protocols; and collaborate with leadership to grow Towne