Senior Account Manager: Client Growth & Ops Leader

Towne Park, LLC.; Cleveland (OH); Sur place; USD 79 000 - 118 000; Plein temps

Résumé du poste

Towne Park, LLC is seeking a Senior Account Manager to oversee multiple sites, drive account performance, financial management, guest satisfaction, and client relations. Reporting to Area or District management, you will escalate issues and align with Towne Park initiatives across locations.

The role emphasizes leadership, recruitment, payroll oversight, and sales-related responsibilities to grow Towne Park’s client base and service excellence.

Qualifications

• Bachelor's degree in business or related field required.
• Minimum of 3 years in account management or client services.
• Proven ability to manage budgets, forecasts and payroll related processes.

Responsabilités

• Drive account performance and financial metrics across assigned sites.
• Lead recruitment, coaching and performance management of staff.
• Forecast labor, payroll, and client service levels to meet targets.
• Develop strong client relationships and expand service opportunities.
• Ensure compliance with Towne Park policies and client expectations.

Connaissances

Account management

Client relationships

Financial management

Guest satisfaction

Team leadership

Formation

Bachelor's degree in business or related field

Outils

MS Office

POS systems

Description du poste

Towne Park, LLC is seeking a Senior Account Manager to oversee multiple sites, drive account performance, financial management, guest satisfaction, and client relations. Reporting to Area or District management, you will escalate issues and align with Towne Park initiatives across locations.

The role emphasizes leadership, recruitment, payroll oversight, and sales-related responsibilities to grow Towne Park’s client base and service excellence.