Strategic Account Manager - Parking & Guest Experience

Towne Park LLC; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Account Manager at Towne Park LLC directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance across financial metrics, guest/patient satisfaction, and client satisfaction.

You will monitor contracts, identify opportunities to maximize profitability, and drive forecasts with a focus on high-quality service and compliant operations.

Strong communication with clients and internal teams will be essential to deliver consistent, measurable results.

Qualifications

• Demonstrates ability to monitor and improve business metrics.
• Focus on financial performance and profitability of the account.
• Understands contracts and opportunities for maximizing value.
• Ability to forecast and move metrics in a positive direction.

Responsibilities

• Oversees one Tier 1 or 2 Towne Park account for financial, guest/patient, and client satisfaction objectives.
• Drives profitability and improves account performance through contractual insight and opportunities.
• Monitors and enhances forecasting accuracy and performance metrics.
• Collaborates with clients and internal teams to ensure high-quality service and compliant operations.

Job description

The Account Manager at Towne Park LLC directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance across financial metrics, guest/patient satisfaction, and client satisfaction.

You will monitor contracts, identify opportunities to maximize profitability, and drive forecasts with a focus on high-quality service and compliant operations.

Strong communication with clients and internal teams will be essential to deliver consistent, measurable results.